Monitor and Control

Being able to monitor student activity is the cornerstone of good classroom management software. Not only does it ensure students stay on task, but it is also a key foundation for an effective e-safety implementation. NetSupport School ensures a teacher can easily monitor student screens, the applications they are using, the websites they are visiting, what they are typing and who they are collaborating with.

eSafety with NetSupport School

View student screens in real time (Monitor mode)

  • Monitor the entire class in a single view with adjustable thumbnail sizes. more info
  • Overlay additional information, including active application or active website. more info
  • Zoom in on a selected student for an optimised high-definition thumbnail. more info
  • Remote control the student’s screen to instruct or remedy activity.more info

Monitor the entire class in a single view with adjustable thumbnail sizes
Monitor mode enables the Tutor to view multiple Student screens simultaneously. A convenient thumbnail view of each connected Student screen is displayed to the Tutor, providing a quick and easy method for monitoring Student activity. While in Monitor mode, the Tutor still has access to the full range of NetSupport School features such as View, Chat and File Transfer.

When mousing over a thumbnail, the Tutor can zoom into that screen. Double-clicking on a thumbnail will open a view session to the selected Student, right-click and they can select from the full range of available features. For example, by selecting multiple thumbnails, they can invite those Students into a Chat session. Depending on how closely they want to monitor Student activity the Tutor can adjust the frequency at which the thumbnails are refreshed.

Overlay additional information, including active application or active website
When ‘Show active application’ is enabled, an icon will appear in the top right of each thumbnail indicating which application is currently active at the Student machine. In addition, if the Tutor has created approved and restricted application lists, a green (approved) or red (restricted) border will appear on the thumbnail, alerting them to any potential misuse of applications.

Meanwhile, the ‘Show active website’ displays an icon in the bottom right of each thumbnail indicating which site the Student is currently visiting. If the Tutor has created approved and restricted website lists, a green (approved) or red (restricted) border will appear on the thumbnail, alerting them to any potential misuse of the Internet.

Zoom in on a selected student for an optimised high-definition thumbnail
When mousing over a thumbnail, the Tutor can zoom into that screen, plus Student thumbnails can be resized to suit personal preferences. This is particularly useful when connected to large numbers of Student machines. Also, using ‘Auto-Fit will automatically adjust the size of the displayed thumbnails to fit the window.

Remote control the student’s screen to instruct or remedy activity.
NetSupport’s Remote Control is a feature-rich component in its own right. It provides a range of customisable options enabling the Tutor to tailor each Remote Control session to suit specific requirements and conditions.  The Tutor has the option of applying settings globally or, in some instances, at individual Student level.

  • View
  • Keyboard/Mouse
  • Replay Files
  • Audio
  • File Transfer
  • User Interface
  • Tutor
  • Student
  • Tutor Assistant
  • Group Leaders
  • Student Toolbar
  • Journal
  • Show

NetSupport School Screen Monitoring

Application and internet monitoring

  • Monitor all students’ application use. more info
  • Monitor all students’ internet use. more info
  • View both foreground and background applications and websites.
  • Remotely launch or close applications or web pages on all selected PCs in a single action. more info
  • Record a full history of application and internet use for each student. more info
  • Allow only approved applications or websites to be used or simply prevent restricted ones from being opened.
  • Force SafeSearch on for supported search engines, preventing inappropriate content being returned within search results. more info

Monitor all students’ application use
The Application Control module is used to monitor and control the applications used by connected Students. A record of applications used in a session can be stored and, if required, the Tutor can restrict or approve the use of applications. Restrictions can be applied to individual Students or all connected Students and Students can view the current restrictions in the Student Toolbar.

In ‘Applications’ Mode the Tutor can view details of approved or restricted applications and use the available icons to:

  • Turn on/off a central policy that has been created in the Tech Console.
  • Revert back to unrestricted access if application restrictions have been in place
  • Activate the “Approved Applications” list. The Student will only be able to run applications that are in the approved list. All other applications are blocked.
  • Activate the “Restricted Applications” list. The Student will not be able to run applications that are in the restricted list but will be able to run all other applications.
  • Switch between large icons and Details view in the List view.

In the List view, an icon is displayed next to the Student icon informing the Tutor of the current application in use.

If the application is currently listed in the approved or restricted lists, then a visual green (approved) or red (restricted) identifier is shown surrounding the application icon to make identification easier.

If the List view is in “Details” layout, then a list of all other applications running on the Student workstation is also displayed.

If a Student is currently running an application included in the activated restriction list, an Application Blocked dialog will appear on their screen, stating the application that has been blocked by the Tutor. This will also appear if a Student attempts to run any of the applications included on the restriction list.

Monitor all students’ internet use
The Web Control Module is used to monitor and control the websites visited by connected Students. A record of sites visited in a session can be stored and, if required, the Tutor can restrict or approve the use of specific websites. In addition, the Tutor can temporarily suspend all Internet access. Restrictions can be applied to individual Students or all connected Students and Students can view the current restrictions in the Student Toolbar.

In ‘Web’ Mode, the Tutor can view details of approved or restricted websites and use the available icons to:

  • Turn on/off a central policy that has been created in the Tech Console.
  • Revert back to unrestricted access if restrictions have been in place.
  • Activate the “Approved Site list”. The Student will only be able to view websites that are in the approved list. All other websites are blocked. When the Student accesses the internet, they are forced to choose an approved website rather than being able to surf at will.
  • Activate the “Restricted Site” list. The Student will not be able to view websites that are in the restricted list but will be able to view all other websites.
  • Restrict all access to the Internet.
  • Activate “Safe Search” mode. Stops inappropriate websites being displayed while Students are using search engines.
  • Activate “Block FTP” sites. Block Students from accessing FTP sites.
  • Switch between large icons and Details view in the List view.

In the List view, an icon is displayed next to the Student icon informing the Tutor of the current Student activity. This icon will be the default Internet Explorer icon or a personalised website icon.

If the website is currently listed in the approved or restricted lists, then a visual green (approved) or red (restricted) identifier is shown surrounding the website icon to make identification easier.

If the List view is in “Details” layout, then a list of all other website’s running on the Student workstation is also displayed.

If a Student is currently viewing a website included in the activated restriction list, they will be redirected to a message stating that the website has been blocked by the Tutor.

Remotely launch or close applications or web pages on all selected PCs in a single action
This feature allows the Tutor to execute or open a software application, on a Student or a group of Student workstations without actually remote controlling them. For example, after showing Students how to use a MS Office application the Tutor might want to start the application on their workstations.

Using ‘Quick Launch’, also enables the Tutor to launch an application or website to Students without having to direct their way through the drop-down menus.

Record a full history of application and internet use for each student
The ‘Web History’ feature in the Web Control Module enables the Tutor to monitor the websites being visited by connected Students and, if required, store or print a permanent record.

The ‘View Application History’ feature in the Application Control Module enables the Tutor to monitor the applications being used by connected Students and, if required, store or print a permanent record.

Force SafeSearch on for supported search engines, preventing inappropriate content being returned within search results
The SafeSearch feature overrides the search settings for most leading search engines and prevents inappropriate content being returned within search results.

Here you can create the content that will be used within the module.

Keyboard monitoring

Keyboard monitoring is an important building block in detecting e-safety issues and can be used to identify inappropriate behaviour.Designed to be used in conjunction with application control, this component provides teachers with a concurrent insight into student activity and topic understanding. During a lesson, while all students are working using any approved application, the teacher can monitor the entire class and see quickly and easily their typed content and activity levels.NetSupport School also provides “target” keywords for tracking of student understanding, as well as a full history of keyboard use by student and application.NB: Keyboard monitoring does not record data entered into password fields. more info

Keyboard monitoring
It allows the Tutor to monitor Student’s keyboard usage while using any approved application. The Tutor can monitor the entire class, quickly viewing any typed content and keeping an eye on Student activity levels. To further enhance the monitoring process, a Tutor can create ‘target’ and ‘inappropriate’ word lists, and when a Student types a word on the list it will be immediately highlighted to the Tutor.

In ‘Typing’ mode the Tutor can view details of target or inappropriate words and use the available icons to:

  • Create a new word list.
  • Load an existing word list.
  • Monitor Student typing activity.

The current application will be displayed along with the text the Student is typing and any target or inappropriate words will be identified with either a green (target) or red (inappropriate) visual indicator. A count of how many target/inappropriate words that have been typed by each Student will also be displayed.

(Keyboard Monitoring is not available in the following languages: Korean, Simplified Chinese, Traditional Chinese, Arabic, Japanese and Russian.)

Real-time audio monitoring

Ideally suited for the modern foreign languages classroom. Simultaneously view all student screens and see in an instant which computers have live audio activity. Select one of the displayed student thumbnails to listen to the audio being played on that PC. Listen to a student’s microphone feed and correct pronunciation, chat or simply engage with each student individually without disrupting the lesson. more info

Real-time audio monitoring
Audio Monitoring allows the Tutor to monitor audio activity on all Students’ workstations. The Tutor is instantly alerted to any microphone or speaker/headphone activity at the Student and can select one of the displayed Student thumbnails to listen to the audio being played on that PC. Audio activity can also be recorded and played back to Students.

(A thumbnail of each connected Student screen is displayed and the microphone or headphone icon will indicate that there is audio activity at the Student workstation)

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