Chrome OS

NetSupport School for Chrome makes it faster and easier for teachers to manage, interact and engage with students’ Chrome devices from their own Windows/Mac PC or Chrome device.

Key features when connecting to students from a teacher’s Chrome device:

View students’ screens

  • Gain an instant overview of current internet activity via Details View. To ensure you retain full visibility of your students’ internet use, it is recommended that you ‘disallow’ Incognito Mode in the Chrome OS User Settings via Google Apps for Education.
  • View a crystal clear thumbnail of each student’s machine in a single view.
  • Zoom in to view a larger thumbnail of any selected student Chromebook.

NetSupport School for Chome - Test and Assess
Communicate and collaborate

  • Set objectives and expected outcomes for the current lesson.
  • Ask students to register at the start of each lesson.
  • Send an instant survey or request for feedback to each student and display results in real time.
  • Open a discussion session that all or selected students can join, enter their comments and share with the rest of the class.
  • Send an attention-grabbing message or instruction to each student machine.
  • Request Help facility – students can send a request for help to the teacher.

Maintain focus

  • Lock students’ mice and keyboards when instructing.
  • Block unauthorised websites.
  • Use approved websites only.
  • Block all internet access.
  • Launch a website on students’ Chromebooks.

Technical benefits

  • Flexible range of connection methods to Chrome student devices.
  • Block FTP access.
  • Optimised performance for Chromebooks running on battery mode.
  • Extra security with password-protected ‘Options’ setting on student Chromebooks.
  • Students’ machines are always accessible – even after periods of inactivity.

 

Free trial for Chrome

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NetSupport School delivers a perfect solution for a Chromebook classroom, offering both a Tutor app for Chrome OS and a Student extension for installation on each student device. Compatibility is also provided for an instructor using a Windows desktop to manage student Chromebooks and other platforms.

Regardless if you’re working in a Chromebook-only classroom or Windows instructor connecting to a mixed student platform (including Chrome), there are 3 components that must be installed:

1. Tutor (Instructor) component.

2. NetSupport Name & Connectivity Server (NCS). Also referred to as the Gateway. Installed on a Windows PC and used to manage connections between the Tutor and Student.

3. Student component.

Are you a Windows Instructor connecting to a Student Chrome device (plus other platforms)?

1. In this scenario, please choose the ‘main download’ option to install the Windows Tutor onto the instructors’ desktop PC and the NCS (select Custom install) onto the required Windows Server. Our Installation Guide provides more information.

Main download
2. Next, download the NetSupport School Chrome Student extension from the Google Chrome Web store on each of the students' Chromebooks. It is recommended that the deployment of the Student extension is centrally managed in the Google Admin Console.

Student Extension
3. To connect to additional platforms, download the relevant NetSupport School Student app on each of the students' devices.

Main download Chrome apps and extensions Get the app for your device

Are you a Chrome Instructor connecting to a Student Chrome device?

1. In this scenario, please download the NetSupport School Tutor for Chrome app from the Google Chrome Web store onto the instructors’ Chromebook.

Tutor app
2. Next, select the ‘main download’ option to install the NCS onto the required Windows Server (Custom Install). Our Installation Guide provides more information.

Main download
3. Lastly, download the Student extension from the Google Chrome Web store on each of the students' Chromebooks. It is recommended that the deployment of the Student extension is centrally managed in the Google Admin Console.

Main download Chrome apps and extensions Get the app for your device

Are you a Mac Instructor connecting to a Student Chrome device?

1. In this scenario, please download the NetSupport School Tutor for Chrome app from the Google Chrome Web store.

Tutor app
2. Next, choose the ‘main download’ option to install the NCS (select Custom install) onto the required Windows Server. Our Installation Guide provides more information. This is required to connect the Chrome Tutor to the Chrome Students (via the browser on the Mac instructor device).

Main download
3. Download the NetSupport School Chrome Student extension from the Google Chrome Web store on each of the students' Chromebooks. It is recommended that the deployment of the Student extension is centrally managed in the Google Admin Console.

Student Extension
4. Once 1-3 steps are complete, open a new browser tab and click on “Apps” and click NetSupport School Tutor app (If the previous screen from the Web store is still open, click on “Launch App”).

5. With the NetSupport School Tutor app opened, input IP Address, Port, and Gateway Key.

6. Instructors can now can assign a room or provide a user list. Once complete, the instructor can click “Connect”.

Main download Chrome apps and extensions Get the app for your device

Please note
The main download option contains all desktop components: For Instructor, Student and Technician PCs and includes the NetSupport Name & Connectivity Server (NCS). To install multiple components on the same PC select ‘Custom’ installation.

The system requirements for this is:
Windows XP (SP3), 2003(SP2), Vista, 2008, Windows 7, Windows 8, Windows 10. NetSupport School operates in Terminal Server, Thin/Zero Client, Virtual Desktop and shared-resource computing environments and is supported on Google Chromebooks, iOS and Android tablets. Mac and Linux support also available with NetSupport Assist.

Installation guide

Regardless of whether you’re working in a Chromebook-only classroom or are a Windows/Mac instructor connecting to Chrome students (or mixed platforms), there are three components that must be installed:

1. Tutor component

  • If you are working in a Windows environment, this can be downloaded via the ‘main Windows download’ option to install the Windows Tutor onto the instructor’s desktop PC. In mixed platform classrooms, the NetSupport School Windows Tutor application can also connect to student Chromebooks.
  • If you are a Chrome instructor, you can install the NetSupport School Tutor for Chrome app from the Google Web store.
  • If you are a Mac instructor, you will need to install the NetSupport School Tutor for Chrome app from the Google Web store and open a chrome browser to connect to Chrome students.

2. NCS Gateway

  • To establish a connection between Tutor/Students, the NetSupport Name & Connectivity Server (NCS Gateway) must be installed via the ‘main Windows download’ option (select Custom install) on a Windows Server. Our Installation Guide provides more information.

3. Student component

  • A student extension must be installed on each of the students’ Chrome devices. For a Windows device, use the ‘main Windows download’ option to install the student component. For other platforms, download the relevant NetSupport School Student app (from the relevant app store) on each of the students’ devices.

Organisations that use “Google Apps for Domains” can now centrally manage their NetSupport School settings from within the Google Admin Console, including:

  • The ability to force-install the NetSupport School Student extension.
  • Export their Student configuration settings as a policy template for use globally on all other student devices.

View the ‘Using NetSupport School in a Google Chrome Environment’ guide

View the ‘Centrally configuring and deploying the Student Extension for Google Chrome’ guide 

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